Six Sigma implementation in reliance

Six Sigma with a mission to achieve Zero Defect work culture, Reliance launched the
Six Sigma initiative in February 2004. Six Sigma was deployed across all aspects of businesses,
manufacturing and service functions to help us improve processes, boost
productivity, reduce inventory and improve quality.

• A team of 25 full-time Black Belts is spearheading cross-functional
high impact projects throughout the company.
• Benefits from ongoing projects have been assessed at Rs 140 crore.
• Three of their Six Sigma projects were rated as the top three projects at
the 50th year celebrations of the Indian Statistical Institute, Bangalore in March
2005.
• One Six Sigma project at Hazira has won an award at the American
Society for Quality conference held at Seattle in 2005.
• By March 2006 we plan to train about 40 percent of our supervisory
staff in Six Sigma methodology. This will motivate them to work towards achieving
world-class performance. In turn, this is expected to bring about
increased satisfaction for the customer and the shareholder.